At Main Street Mower, we are committed to providing exceptional service to our valued customers. Our Shipping Policy outlines important information regarding shipping and delivery of our products. Please take a moment to review this policy before making a purchase. If you have any questions or concerns, please do not hesitate to contact us.
Shipping Methods and Times:
We offer various shipping methods to accommodate your needs. The available shipping methods and estimated delivery times may vary depending on your location. You will be able to select your preferred shipping method during the checkout process. Please note that the estimated delivery times are approximate and may be subject to change due to factors beyond our control.
Shipping Costs:
Shipping costs are determined based on the shipping method you select and the destination of your order. Shipping costs will be clearly displayed during the checkout process. Please note that additional fees may apply for expedited shipping or deliveries to remote areas.
Shipping Exclusions:
Please be aware that we only offer shipping for items that bear our shipping icon. Items without the shipping logo are excluded from the shipping process and will need to be arranged for local pickup or local delivery.
Order Processing:
Orders are typically processed within 1-2 business days from the date of purchase. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please allow for additional processing time during peak seasons and holidays.
Order Processing Same Day in Stock Service Parts Orders:
Service Parts Orders placed received before 12pm (noon Eastern) Monday - Friday will be processed the same day and ship the same day. Orders received after 12:01pm will be processed the next business day. All orders ship complete. Service Parts orders $150 ship Free.
Out of Stock:
In most instances, if an item displayed on our website is no longer available, it won't be visible, or an "Out of Stock" message will be shown on the product detail page. Sometimes, due to inventory changes, items that seem available during order placement may actually be out of stock. If this occurs, we'll promptly inform you. You can choose to wait for the item to be restocked or cancel the order.
Delivery Address:
It is your responsibility to provide accurate and complete delivery information, including your shipping address and contact details. Please double-check your information to ensure accurate and timely delivery. Main Street mower not responsible for any delivery issues arising from incorrect or incomplete information provided by the customer.
Shipping Location:
All of our shippable online orders ship exclusively from our Ocala, Florida location.
Delivery Acceptance:
Upon delivery, please inspect your package for any visible damage. If you notice any damage to the packaging, please make note of it with the delivery personnel and, if possible, take photographs. In the event of damaged items, please contact us within 2 days of delivery for assistance.
Tracking Your Order:
You can track the progress of your order by using the provided tracking number in your confirmation email. This will allow you to monitor the status and estimated delivery date of your shipment.
International Shipping:
Main Street Mower does not ship internationally.
Returns and Exchanges:
For information regarding returns and exchanges, please refer to our Return Policy.
Contact Us:
If you have any questions or require assistance regarding your order, shipping, or any other related matters, please
We appreciate your business and look forward to serving you. Thank you for choosing Main Street Mower for your landscaping needs.
Effective Date: [7/11/2023]
